Welcome to the Elite Experience.

Your vision is clear. Your investment is made. Now, it’s time to bring your brand to life.

This onboarding process is designed to give us everything we need to begin your project with clarity, intention, and purpose. Below, you’ll provide the information, content, and resources needed for your project. The more thoughtful and thorough you are, the stronger the foundation we’ll have to create a brand that not only looks good—but supports where your business is going next.

Your Website Content Checklist

A successful website project starts with having the right information in place. Before design begins, please use this checklist to gather and submit the content, images, account access, and business information needed for your project.

Providing complete and finalized content helps us stay on schedule, minimize unnecessary revisions, and focus our time together on creating a website that strategically represents your brand.

Strong imagery plays an important role in how your brand is experienced online. Please provide high-quality, current images that accurately represent you, your business, products, services, and overall brand.

Depending on your project, your photos may include:

  • Professional headshots and brand photography

  • Team photos

  • Product photography

  • Photos of your location or workspace

  • Service or behind-the-scenes imagery

  • Event or lifestyle photography

  • Portfolio or project images

  • Testimonials accompanied by client photos, when available

Whenever possible, submit original, high-resolution files rather than screenshots, images downloaded from social media, or heavily filtered photos.

If you do not have professional photography, let us know. We can discuss appropriate stock photography or other visual solutions for your website.

01. Photo Requirements

Website copy includes all of the written content visitors will read throughout your site. Please submit finalized copy for each page included in your project.

Depending on your website, this may include:

Home
A brief introduction to your business, key services or offers, value proposition, and the primary action you want visitors to take.

About
Your story, mission, experience, credentials, team information, values, or anything else that helps your audience understand who you are and why your work matters.

Services
The name and detailed description of each service, package, program, or experience you offer. Include pricing or starting investments if you would like them displayed.

Contact
Business contact information, office hours, service area, preferred methods of contact, and any information visitors should know before reaching out.

Additional Pages
Please provide finalized content for any portfolio, FAQ, testimonial, event, membership, booking, resources, or specialty pages included in your project.

Unless copywriting is included in your project agreement, Elite Designs Co. will design around the copy you provide. Light editing may be made for formatting and presentation, but substantial writing or rewriting may require an additional service.

02. Website Copy Requirements

Certain projects require temporary access to your website platform, domain provider, email marketing system, booking platform, e-commerce tools, or other third-party services.

You may be asked to provide access to platforms such as:

  • Squarespace

  • Shopify

  • Wix

  • Domain registrar

  • Google Workspace

03. Login + Account Access

  • Email marketing platform

  • Scheduling or booking software

  • Payment processor

  • Social media accounts or integrations

  • Other services connected to your website

Whenever possible, please add Elite Designs Co. as an administrator, contributor, or collaborator rather than sharing your personal password.

If a platform does not provide collaborator access, we will provide instructions for securely sharing the necessary credentials.

Please do not send passwords through standard email, text messages, or the general project upload folder.

Every business is responsible for providing the policies and legal information required for its website and operations.

Depending on your business, this may include:

  • Privacy Policy

  • Terms and Conditions

  • Refund or Cancellation Policy

  • Shipping Policy

  • Return or Exchange Policy

  • Booking Policy

04. Legal + Policy Requirements

  • Disclaimer

  • Accessibility information

  • Terms of Service

  • Cookie or data collection disclosures

  • Any industry-specific legal notice

Elite Designs Co. may format and place client-provided policies on your website but does not provide legal advice or guarantee that policies meet the legal requirements applicable to your business.

We recommend having your policies prepared or reviewed by an appropriately qualified legal professional when necessary.

For e-commerce websites only.

Please provide complete information for every product that will be added to your website.

For each product, include:

  • Product name

  • Product description

  • Price

  • High-resolution product images

  • Available sizes

  • Available colors

  • Product variations or options

  • SKU, if applicable

05. Product Information

  • Inventory quantity, if applicable

  • Weight and shipping information

  • Digital or physical product designation

  • Categories or collections

  • Processing time

  • Any customization options

  • Additional customer instructions

Product information should be finalized before submission. Please organize your products clearly so that the information provided can easily be matched with the correct images.

If your package includes a limited number of product uploads, additional products may require an additional fee.

06. Submit Your Files

Keeping your project materials organized helps us work efficiently and prevents important content from getting lost in emails or text messages.

Please submit the following files to inquiries@elitedesignsc.com

  • Logo files

  • Brand guidelines

  • Website copy

  • Photography

  • Product images

  • Team photos

  • Testimonials

  • Documents

  • PDFs

  • Existing marketing collateral

  • Inspiration or reference materials

  • Other requested project assets

Please organize and clearly name your files before uploading whenever possible.

Example:

Home-Page-Headshot.jpg
About-Page-Copy.docx
Product-01-Front.jpg

Avoid file names such as IMG_3827.jpg, finalfinal2.pdf, or Screenshot123.png whenever possible.

07. Project Questionnaire

This is where we dig deeper.

Your project questionnaire helps Elite Designs Co. understand your business beyond the surface—your audience, positioning, goals, competitors, personality, and vision for the future. There are no “perfect” answers. Thoughtful, detailed responses give us the insight needed to make intentional design decisions rather than simply creating something that looks good.

Take a moment to review your materials and make sure everything is complete.

Your project is considered content-ready once all required copy, photography, account access, policies, product information, questionnaires, and requested files have been received.

Please keep in mind that missing or incomplete content may delay your project timeline. Design will begin according to the timeline outlined in your project agreement once all required onboarding materials have been submitted.

You bring the vision. We’ll build the experience.

Thank you for trusting Elite Designs Co. with your brand. We’re excited to transform everything you’ve built into an intentional digital experience designed to support where your business is headed next.

BEFORE YOU SUBMIT